Portfolio & Case Studies
How Qeella Works Helped Qu-Bash Scale Efficiently
Case Study One
Client: Qu-Bash, a growing e-commerce brand based in the US
Qu-Bash was expanding rapidly, but their daily operations were in chaos. Order processing delays, overflowing customer inquiries, and mismanaged supplier coordination threatened their customer satisfaction and business growth. The company needed structured administrative support to handle back-end tasks efficiently.
- Industry: E-commerce & Retail
Our Solution
Qeella Works stepped in to streamline operations and implement a structured workflow:
Order Processing Management: We automated and categorized orders, ensuring real-time tracking and delivery updates.
Customer Service Support: Our VAs handled live chat, emails, and complaints, reducing response time by 60%.
Supplier Coordination: We managed vendor communication, ensuring smooth inventory restocking.
Data Entry & Inventory Management: Our team accurately updated product listings, reducing errors by 90%.
increase in customer retention due to faster response times.
Results
Orders processed 2x faster, reducing fulfillment delays.
15+ hours per week freed up, allowing Qu-Bash to focus on growth.
Qu-Bash
Testimonial
What Qu-Bash Said
Adeniyi, Qu-Bash (USA-based e-commerce brand)
I run a fast-paced e-commerce business, and staying on top of customer inquiries, order management, and logistics was becoming overwhelming. Qeella Works stepped in with efficient customer service support and project management, allowing my brand to scale effortlessly. The difference was night and day!
Let us handle the busy work so you can focus on growth. Our expert virtual assistants are here to support you 24/7
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